US orders only

Our shipping address is 80 N Gould St, Sheridan, Wyoming.

To ensure the quality of our service, we currently only support orders from the United States.

Any subsequent adjustments will be posted on our website without notice. We apologize for any inconvenience caused to you.

Delivery time: 6-11 business days

The order processing time is 1-3 business days and the shipping time is 5-8 business days.

Delivery time = order processing time + shipping time.

If the shipping time is longer than 11 business days, please send an email to [email protected] and we will refund or resend your order.

Orders not shipped for more than 3 business days

If an order takes longer than 3 business days to process, you can contact us at [email protected] and we will process your order as soon as possible.

Our service hours are Monday-Friday 9:00am-5:00pm (MST).

Orders placed after 5:00 p.m. will be prioritized on the next business day.

Orders are not processed at weekends.

Free shipping for orders over $50

Shipping Country

Shipping Method

Estimated delivery time

Order Amount

Shipping Cost

United States

UPS Express

5-8 Business Days

<$50.00

$5

 

 

 

Above $50.00

Free Shipping

Sales tax/remittance fee

Sales tax/remittance fees are borne by the consumer.

Goods lost in transit

If the stair climbing car is lost in transit, please send an email to [email protected] and we will replace it for you.

If you have any questions about the content of the page, please contact customer service Rory Walker via [email protected], we will solve the problem for you within 1 business day.